We are committed to creating a fair, just, cooperative and win-win business environment. In case of illegal requests and disciplinary violations like entertaining requests, commission requests, bidding manipulations and frauds of Gemdale personnel during business dealings, we encourage customers and partners to promptly file a complaint with our Legal Supervision Department by phone or by e-mail:

Tel: 0755-23180919/18988757919

E-mail: jubaojianyi@gemdalepi.com

Solemn Commitment: We undertake to promptly investigate and handle the complaints, keep the complaint filers and investigation process confidential, and take proper measures to prevent the complaint filers from possible impairment of benefits.